Terms of Service

Overview

This website is operated by Nora Blue. Throughout the website, the terms “we,” “us,” and “our” refer to Nora Blue.

Nora Blue offers this website, including all information, tools, products, and services available through it, to you, the user, subject to your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional terms, conditions, and policies referenced herein or made available through hyperlinks.

These Terms of Service apply to all users of the website, including browsers, customers, merchants, vendors, and contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree with these Terms, you may not access the website or use our Services.

Any new features, products, or tools added to the current store will also be subject to these Terms of Service.

You may review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check this page periodically for changes. Your continued use of the website after changes are posted constitutes acceptance of those changes.

Our store is hosted by Shopify Inc. Shopify provides the e-commerce platform that allows us to sell our products and Services to you.

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have reached the age of majority and have given permission for any minor dependants to use this website.

You may not use our products or Services for any illegal or unauthorized purpose. You may not violate any applicable laws while using the Service, including copyright and intellectual-property laws.

You must not transmit viruses, worms, malware, or any other code of a destructive or harmful nature.

A breach or violation of these Terms may result in the immediate termination of your access to our Services.

Section 2 – General Conditions

We reserve the right to refuse Service to anyone for any lawful reason at any time.

You understand that content you provide, excluding payment information, may be transferred unencrypted and may involve:

Transmissions over various networks; and
Changes required to conform and adapt to the technical requirements of connecting networks or devices.

Payment and credit-card information is encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, access to the Service, or contact through the website without our express written permission.

The headings used in these Terms are included for convenience only and do not limit or otherwise affect these Terms.

Section 3 – Accuracy, Completeness and Timeliness of Information

We aim to ensure that the information provided on our website is accurate and current. However, we cannot guarantee that all information is complete, accurate, or up to date at all times.

The material on this website is provided for general information and should not be relied upon as the sole basis for making decisions without consulting more accurate, complete, or current sources where appropriate.

Any reliance on information provided through this website is at your own risk.

This website may occasionally contain historical information. Historical information is not necessarily current and is provided for reference only.

We reserve the right to modify the contents of the website at any time. Except where required by law, we are not obligated to update information that has already been published.

Section 4 – Modifications to the Service and Prices

Prices for our products may change without notice.

We reserve the right to modify, suspend, or discontinue the Service, or any part of it, at any time without prior notice.

To the maximum extent permitted by law, we will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.

Section 5 – Products and Services

Certain products or Services may be available exclusively online through our website. These products may have limited quantities and may only be returned or exchanged in accordance with our Return and Refund Policy.

We make reasonable efforts to display the colours, details, and images of our products accurately. However, we cannot guarantee that the display of your device will accurately represent the actual colour or appearance of a product.

Product measurements and sizing information are provided as guidance. Minor variations may occur between individual products or production batches.

We reserve the right, but are not obligated, to limit the sale of our products or Services to any person, household, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We also reserve the right to limit the quantities of any products or Services we offer.

Product descriptions, availability, and prices may be changed at any time without notice. We reserve the right to discontinue any product at any time.

Any offer for a product or Service made through this website is void where prohibited by law.

We do not guarantee that every product, Service, or item of information purchased or obtained through the website will meet every personal expectation. Nothing in these Terms limits any statutory rights or warranties that cannot legally be excluded.

Section 6 – Orders, Billing and Account Information

We reserve the right to refuse, limit, or cancel an order you place with us where reasonably necessary.

Restrictions may apply to orders placed:

By the same customer;
Through the same customer account;
Using the same payment method;
Using the same billing or shipping address; or
In quantities that reasonably appear to be intended for resale or commercial distribution.

If we change or cancel an order, we may attempt to notify you using the email address, billing address, or telephone number provided when the order was placed.

We may refuse or cancel orders that we reasonably suspect are fraudulent, unauthorized, placed in error, or intended for unlawful resale.

You agree to provide current, complete, and accurate purchase, shipping, billing, and account information for all purchases made through our store.

You agree to promptly update your information, including your email address and payment details, so that we can complete transactions and contact you when necessary.

For additional information about returns and refunds, please review our Return and Refund Policy.

Section 7 – Optional Tools

We may provide access to third-party tools, applications, or integrations that we do not monitor, control, or manage.

You acknowledge that access to these third-party tools may be provided on an “as available” and “as is” basis without warranties, representations, or endorsements from Nora Blue.

To the maximum extent permitted by law, we will not be liable for issues arising from your use of optional third-party tools.

Your use of any optional tool is at your own risk and discretion. You should review and understand the terms and policies of the relevant third-party provider before using its services.

We may introduce new Services, features, tools, or resources through the website in the future. These will also be subject to these Terms of Service.

Section 8 – Third-Party Links

Certain content, products, or Services available through our website may contain materials or links from third parties.

Third-party links may direct you to websites that are not affiliated with Nora Blue. We are not responsible for examining or evaluating the content, accuracy, availability, security, or policies of third-party websites.

We do not warrant and will not be responsible for third-party websites, materials, products, or Services.

We are not liable for harm or damages connected to purchases, transactions, content, or interactions involving third-party websites.

Please carefully review the policies and practices of third parties before engaging in any transaction with them. Questions or complaints concerning third-party products or Services should be directed to the applicable third party.

Section 9 – User Comments, Reviews and Other Submissions

If you send us reviews, comments, contest entries, suggestions, ideas, proposals, photographs, plans, or other materials, collectively referred to as “Submissions,” you grant us permission, where legally allowed, to use, reproduce, edit, adapt, publish, translate, and distribute those Submissions in any medium.

We are not obligated to:

Keep Submissions confidential, unless otherwise agreed or required by law;
Pay compensation for Submissions; or
Respond to Submissions.

We may monitor, edit, or remove content that we reasonably determine to be unlawful, offensive, threatening, defamatory, obscene, misleading, infringing, or otherwise objectionable.

Your Submissions must not violate the rights of any third party, including copyright, trademark, privacy, publicity, personality, or other personal and proprietary rights.

Your Submissions must not contain unlawful, abusive, misleading, obscene, or harmful content, viruses, malware, or other code that could affect the operation of the Service.

You may not use a false email address, impersonate another person, or mislead us or other users regarding the origin of a Submission.

You are responsible for the accuracy and legality of the content you submit.

Section 10 – Taxes, Customs Duties and Import Charges

Taxes applied to your order may depend on your delivery location and the requirements of applicable law. Any taxes collected directly by Nora Blue will be displayed during checkout where possible.

Orders delivered internationally may be subject to customs duties, import taxes, handling fees, brokerage charges, or other government charges imposed by the destination country.

Unless expressly stated otherwise during checkout, these additional charges are not included in the product price or shipping fee and may be the responsibility of the customer.

Nora Blue does not control customs charges and cannot predict their exact amount. Customers placing international orders are responsible for reviewing the import rules and potential charges applicable in their destination country.

A refusal to pay customs charges may result in the parcel being returned, abandoned, or destroyed. Any refund in such circumstances will be handled in accordance with our Return and Refund Policy and applicable law.

Your submission of personal information through the store is governed by our Privacy Policy.

Section 11 – Errors, Inaccuracies and Omissions

Occasionally, information on our website or within the Service may contain typographical errors, inaccuracies, or omissions.

These may relate to:

Product descriptions;
Product images;
Pricing;
Promotions;
Offers;
Shipping charges;
Delivery estimates;
Product measurements; or
Availability.

We reserve the right to correct errors, inaccuracies, or omissions and to update information at any time without prior notice.

Where legally permitted, we may also cancel an order if material information relating to that order was incorrect, including after the order was submitted.

If an order is cancelled after payment has been collected, the applicable payment will be refunded.

Except where required by law, we are not obligated to update, amend, or clarify previously published information.

Section 12 – Prohibited Uses

In addition to other restrictions set out in these Terms, you may not use the website or its content:

For an unlawful purpose;
To encourage or participate in unlawful acts;
To violate applicable international, national, federal, provincial, state, or local laws;
To infringe our intellectual-property rights or the rights of others;
To harass, abuse, insult, harm, defame, threaten, intimidate, or discriminate against another person;
To submit false or misleading information;
To upload or transmit viruses, malware, or malicious code;
To collect or track another person’s personal information without authorization;
To spam, phish, pharm, pretext, spider, crawl, scrape, or engage in similar abusive conduct;
For an obscene, fraudulent, or immoral purpose;
To interfere with the functionality or security of the Service; or
To circumvent security features of the website, related websites, or the internet.

We reserve the right to terminate or restrict your use of the Service if you violate these prohibited uses.

Section 13 – Disclaimer of Warranties and Limitation of Liability

We do not guarantee that your use of the Service will always be uninterrupted, timely, secure, or error-free.

We do not guarantee that every result obtained through the Service will be accurate or reliable.

From time to time, we may temporarily suspend, restrict, or remove access to part or all of the Service.

To the maximum extent permitted by law, your use of the Service is at your own risk. The Service and products provided through it are made available on an “as is” and “as available” basis, except where warranties or conditions are expressly stated by us or required by applicable law.

To the maximum extent permitted by law, Nora Blue disclaims implied warranties or conditions relating to merchantability, satisfactory quality, fitness for a particular purpose, durability, title, and non-infringement.

Nothing in these Terms excludes or limits any consumer right, warranty, remedy, or liability that cannot legally be excluded or limited.

To the maximum extent permitted by applicable law, Nora Blue and its owners, directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, and licensors will not be liable for indirect, incidental, punitive, special, or consequential damages.

This includes, without limitation:

Lost profits;
Lost revenue;
Lost savings;
Loss of data;
Replacement costs; or
Similar damages arising from your use of the Service or products purchased through it.

Where applicable law does not allow certain exclusions or limitations of liability, our liability will be limited only to the maximum extent legally permitted.

Section 14 – Indemnification

To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless Nora Blue and its owners, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, employees, and representatives from claims or demands arising from:

Your material breach of these Terms;
Your violation of applicable law; or
Your infringement of the rights of a third party.

This provision includes reasonable legal fees where legally recoverable.

Section 15 – Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will remain enforceable to the maximum extent permitted by law.

The unenforceable portion will be treated as severed from these Terms. The validity and enforceability of the remaining provisions will not be affected.

Section 16 – Termination

The obligations and liabilities of the parties that arose before termination will survive termination where appropriate.

These Terms remain effective unless terminated by you or by us.

You may terminate your agreement with these Terms by ceasing to use our website and Services.

If we reasonably determine or suspect that you have failed to comply with these Terms, we may terminate or restrict your access to the Service without prior notice where legally permitted.

You will remain responsible for amounts properly due up to and including the date of termination.

Section 17 – Entire Agreement

Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with the policies and operating rules posted on our website, constitute the entire agreement between you and Nora Blue concerning your use of the Service.

They replace prior or contemporaneous agreements, communications, or proposals relating to the Service, whether written or oral.

Any ambiguity in these Terms will not automatically be interpreted against the party that drafted them.

Section 18 – Governing Law

These Terms of Service and any separate agreements through which Nora Blue provides Services will be governed by and interpreted in accordance with the laws of the Netherlands, without limiting any mandatory consumer protections that apply in the customer’s country of residence.

Section 19 – Changes to These Terms

You may review the most current version of these Terms at any time on this page.

We reserve the right to update, change, or replace any part of these Terms by posting updates to our website.

Where required by law, we will provide additional notice of material changes.

Your continued use of the website or Service after updated Terms are posted constitutes acceptance of those changes.

Section 20 – Contact Information

Questions about these Terms of Service may be sent to:

Nora Blue
Email: info@norablue.store

For return instructions, please review our Return and Refund Policy or contact us before sending an item back. Products should not be returned without following the return procedure provided by Nora Blue.

Section 21 – Mobile Messaging Service

This section applies only if you voluntarily subscribe to a text-message or SMS service offered by Nora Blue.

By subscribing, you agree to receive recurring text messages from or on behalf of Nora Blue at the mobile number you provide.

Messages may include:

Order updates;
Account notifications;
Customer-service messages;
Cart reminders;
Promotions;
Special offers; and
Marketing communications.

Your consent to receive marketing messages is voluntary and is not a condition of making a purchase.

Message frequency may vary. Nora Blue does not charge you for receiving messages, but standard message and data rates charged by your mobile provider may apply.

You are responsible for charges imposed by your mobile provider.

You may opt out of marketing text messages at any time by replying STOP to a message or using an available unsubscribe link. You may receive one final message confirming your opt-out request.

For assistance, reply HELP where supported or email info@norablue.store.

Mobile carriers are not responsible for delayed or undelivered messages.

You agree to provide a valid mobile number. If your mobile number changes, you may need to subscribe again using your new number.

To the maximum extent permitted by law, Nora Blue is not liable for failed, delayed, or misdirected delivery of messages caused by mobile carriers, network interruptions, inaccurate contact details, or circumstances outside our reasonable control.

Our collection and use of personal information in connection with mobile messaging is governed by our Privacy Policy.